Privacy
Privacy Notice
This Privacy Notice explains how COOPRO ENGINEERING LIMITED handles personal information submitted through this website.
Last updated: 7 October 2026
Who We Are
COOPRO ENGINEERING LIMITED is responsible for the personal information collected through this website.
For privacy enquiries or requests, contact: sales@coopro.ie
Information We Collect
When you submit a project enquiry, we may collect:
- Full name
- Company or organisation
- Work email address
- Selected enquiry type
- Selected industry and discipline
- Project location, if provided
- Preferred HUB format, if provided
- Project or content information entered in the message
- Subsequent communications relating to the enquiry
The website and its hosting infrastructure may also generate limited technical information required for security, form delivery and service operation, such as IP address, browser information, timestamps and server logs.
Why We Use the Information
We use personal information to:
- Receive and respond to project enquiries
- Understand Site-Ready HUB deployment, discipline-content, project-specific content or support requirements
- Arrange discovery discussions and project follow-up
- Prepare potential content-development, HUB-deployment or service proposals
- Maintain appropriate business correspondence
- Protect the website and enquiry form against misuse or spam
- Meet applicable legal and regulatory obligations
Lawful Basis
Depending on the nature of the enquiry, COOPRO relies on:
- Steps taken at your request before entering into a contract
- Legitimate interests in receiving, assessing and responding to business enquiries
- Legitimate interests in maintaining website and information security
- Compliance with applicable legal obligations
How We Use Enquiry Information
Information submitted through the website is used only for relevant business communications, enquiry handling, project assessment and associated record-keeping.
COOPRO will not sell personal information or use enquiry details for unrelated marketing without an appropriate legal basis.
Sharing and Service Providers
We may share information where necessary with service providers supporting:
- Website hosting and operation
- Secure database storage
- Enquiry-form delivery
- Transactional email delivery
- Information security and technical support
These providers may process information only to provide the relevant service.
Information may also be disclosed to professional advisers or public authorities where reasonably necessary or legally required.
International Processing
Some technology service providers may process information outside the European Economic Area. Where this occurs, COOPRO will take steps to ensure that appropriate data-protection safeguards are used.
Retention
Enquiry information is retained only for as long as reasonably necessary to respond to the enquiry, manage relevant follow-up, maintain appropriate business records and meet applicable legal obligations.
The retention period depends on the nature of the enquiry and whether a business relationship develops. When information is no longer required, it will be securely deleted or anonymised.
Individual Rights
Subject to applicable data-protection law, individuals may have rights to:
- Request access to their personal information
- Request correction of inaccurate information
- Request deletion of information
- Request restriction of processing
- Object to certain processing
- Request data portability where applicable
- Withdraw consent where consent is the legal basis used
To make a privacy request, contact sales@coopro.ie.
Individuals also have the right to raise a concern with the Irish Data Protection Commission.
Cookies and Similar Technologies
COOPRO does not currently use analytics, advertising or marketing cookies on this website.
The website and its hosting infrastructure may use strictly necessary technologies required for security, routing, form submission or reliable service operation. These technologies are not used for advertising.
This notice will be updated before any non-essential cookies or tracking technologies are introduced.
Security
We use reasonable organisational and technical measures intended to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
Changes to This Notice
This Privacy Notice may be updated when the website, services or information-handling practices change. The current version and last-updated date will remain available on this page.
For any privacy question relating to an enquiry, contact sales@coopro.ie or use the contact page.